Privacy policy

Data protection

Eleanor Wine Academy handles your personal data with the utmost care. It is fully committed to protect the privacy and rights of students and candidates in accordance with the General Data Protection Regulation (GDPR). In this privacy statement, we explain what information we collect, what we do and what your rights are.
What information do we collect?
The personal data that students and candidates provide to us by means of the registration form to a course and all communication with students and candidates, such as e-mail, are stored by us.
Also, if a student is requesting a Reasonable Adjustment, the details are collected and stored by Eleanor Wine Academy.
How do we store your personal data?
Your personal data is stored digitally by us at a location that is not affiliated to any third parties.
What do we do with your data?
We use your personal data for the following purposes:
confirming a registration
sending an invoice
applying for an exam at WSET
requiring Reasonable Adjustments to WSET Awards
producing and sending certificates
answering your questions
sending a newsletter
communicating with you by an employee or teacher at the Eleanor Wine Academy

Who do we share your personal data with?
For the sake of good communication, your personal data and exam results is shared with your course educators and employees of the Eleanor Wine Academy as well as with WSET Awards.
Eleanor Wine Academy will submit the Candidate Personal Data to WSET Awards in order for it to carry out its function as an awarding organisation. WSET Awards has a legitimate interest in collecting and holding the candidate personal data for the purposes of examining and awarding WSET qualifications and collecting feedback from candidates.
Personal data of candidates requesting Reasonable Adjustments, for example a candidate’s medical history, are shared with WSET Awards for their approval so that the appropriate measures are put in place before the assessment activity takes place.
Data is not shared with third parties other than WSET Awards. Eleanor Wine Academy will never provide personal information to others than mentioned here, unless you give permission for this. We do not sell personal data. WSET Awards reserves the right to hold Candidate data for 30 years.
How long do we keep your personal data and written communication for?
We store your personal data and communication for a period of 10 years following the registration of said data. Data is stored for the following reasons:
Registration for the next course, we already have your data.
Better communication with you so that we can always read back what we discussed and agreed.
Sending a newsletter. With every newsletter there is a link that you can use to unsubscribe.
Confidentiality of the Eleanor Wine Academy
Information about people and companies that are mentioned during the courses will not be shared or sold to third parties.
Confidentiality of the student
Students are not allowed to share information about people and companies that is mentioned during the courses.
Access to student data and correction
Students have the right to inspect the data that Eleanor Wine Academy holds about them at any time.
Students can view and / or amend their provided data by email to academy@eleanor-wine.com
Remove data from our database
If for any reason a student wishes to delete his/her personal data from our database, he/she can do so by sending an email to: academy@eleanor-wine.com
We will then immediately remove the student data from our database.
Delete data on our website or social media
We post photos of course participants and texts about the course on our website and on the Eleanor Wine Academy social media pages, such as Facebook and Instagram. We will always ensure that this happens in a respectful way. We also post photos and texts that you, other students or teachers provide us with.
If the student objects to a photo or text, or wants to end consent, he/she can send an email to academy@eleanor-wine.com

We will then immediately delete the student data.

By signing up to a WSET Online course, each student consents to the use of any personal data stored by the WSET for the duration of their course for any purposes deemed appropriate for tracking their progress, providing them with tutorial support and monitoring the course quality. 

Privacy Statement for Visitors of Eleanor Wine Academy Website

General visitor data is kept on the website. The IP address of your computer, the possible username, the time of the request and the data browser of a visitor, are registered and used for statistical analysis of visitor and click behaviour on the website. We use Google analytics to optimize our website. This information is not provided to third parties.

Cookies
We use cookies to remember your settings and preferences. A cookie is a simple, small file that is sent with the pages of this website and stored by your browser on the hard drive of your computer. You can delete these cookies in your browser.